For Loose Diamond Order:
Once you place the loose diamond order from Mirvan Jewels (Whether it's listed or custom cut Order), does not eligible for return or cancellation in any condition; as we've already mentioned, all the details, including photos or videos of the finished item once it has done and before shipment.
For Diamond Jewelry
Mirvan jewels give a guarantee to all of its buyers. We give repair services and limited lifetime services, which can help you. If you find any defects in purchased jewelry, then kindly contact us with a description that tells us your issue. But there's a condition, and that is you have to reply to us within 60 days from your purchase date, and we will surely solve your concerns with our expertise.